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ABK Satisfaction, Interest and Feedback Survey
"One of the most sincere forms of respect is actually listening to what another has to say." -Bryant McGill Please take a few moments to share your thoughts. We want to listen to you! 0= not satisfied or not likely 5= neutral 10= very satisfied or extremely likely
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Name
*
First
Last
Email
*
In which program(s) do you or your children participate? (choose all that apply in the last 12 months)
Gymnastics
Swim
Karate
Dance
After School Care
Preschool
Soccer
Basketball
Baseball
Football
Volleyball
Summer Camps
Special Events
Court House
Athletic Edge
How satisfied are you with program variety offered?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
What program(s) would you like to see added?
*
How satisfied are you with class days and times offered?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
What class days and/or times would you like to see added?
*
How satisfied are you with our coaching staff?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
What would you like to see improved in our coaching staff?
*
How satisfied are you with our customer service staff?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
What would you like to see improved in our customer service staff?
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How satisfied are you with our facility equipment and cleanliness?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
What would you like to see improved in our facility?
*
How satisfied is your child with ABK?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
How can we make this better?
*
How likely are you to continue enrollment over the next 12 months?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
For what reason would you be ending enrollment?
*
How likely are you to change programs?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
To which program do you plan to transfer?
*
How likely are you to add a second program or class to your current enrollment?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
Which program or class do you plan to add?
*
How likely are you to join Court House Family Fitness (children can join as young as 7 and child care is offered for children up to age 10)
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
What could we do to improve your chances of joining?
*
How likely are you to recommend us to someone else?
*
Not at all Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
Please rate your overall experience with ABK.
*
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
How can we improve to serve you and your family better?
*
What do you like most about ABK?
*
Would you be willing to provide us a testimonial?
*
Yes
No
Please type your testimonial here.
You can also email your testimonial later to customerservice@abkfun.com.
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